Provide Sustainable Electric Bikes For Everyone
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FAQ
Frequently Asked Questions
Everything you need to know before importing our pet products or requesting OEM packaging.
What is your MOQ for private label orders?
Our standard MOQ is 1000 bags per SKU for OEM packaging. For new customers or test orders, we may accept smaller quantities depending on the product type.
Can I get free samples?
Yes. We provide free samples of most products (up to 2 SKUs), but international shipping costs must be covered by the customer.
Do you offer custom packaging design?
Absolutely. Our design team can assist with vacuum bag layout, color box design, barcode printing, and carton labeling to match your market’s needs.
Which ports do you ship from?
We mainly ship from Qingdao Port. Other ports like Shanghai or Ningbo can also be arranged depending on the product location and volume.
What payment terms do you accept?
For most orders: 30% deposit by T/T, 70% balance before shipment. For long-term partners, flexible terms are negotiable.
Still Have Questions?
We’re here to help. Contact our export support team for more information.
📩 Contact Us
We can help you to be relaxed and feel safe in your home
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High Quality
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Fast Delivery
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Best Warranty
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